At SerenityMists, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We may collect the following information:
a. Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely by third-party payment providers)
b. Automatically Collected Information
- IP address
- Browser type and device information
- Pages visited
- Cookies and tracking data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your purchase
- Provide customer support
- Improve our website and services
- Send promotional emails (only if you opt in)
3. Sharing of Information
We do not sell your personal information.
We may share data only with:
- Payment processors
- Shipping/courier partners
- Trusted service providers who help run our website
All partners follow strict data protection standards.
4. Cookies & Tracking
We use cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website performance
You can disable cookies in your browser settings.
5. Data Security
We take strong measures to protect your information from unauthorized access, loss, or misuse.
However, no online transmission is 100% secure.
6. Your Rights
You have the right to:
- Access the personal data we have about you
- Request corrections or deletion
- Opt out of marketing emails
- Disable cookie tracking
To make a request, contact us at Info@Serenitymists.co.uk.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
9. Contact Us
For questions or privacy concerns, contact us at:
Info@Serenitymists.co.uk