Welcome to SerenityMists. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. Use of Our Website
By using this website, you confirm that:
- You are at least 18 years old, or using the site under adult supervision.
- You will not use the site for illegal or unauthorized activities.
We reserve the right to refuse service to anyone for any reason at any time.
2. Product Information
We aim to display accurate product descriptions, images, and pricing.
However:
- Colors, packaging, or details may slightly vary.
- We may update or discontinue products without notice.
3. Orders & Payments
By placing an order, you agree that:
- All information you provide is accurate and complete.
- You are authorized to use the payment method provided.
We reserve the right to cancel or refuse any order due to:
- Suspected fraud
- Incorrect pricing
- Out-of-stock items
Payments are processed securely through trusted third-party payment providers.
4. Shipping & Delivery
Shipping times provided are estimates.
We are not responsible for delays caused by:
- Courier issues
- Customs
- Incorrect shipping information entered by the customer
Full details are available in our Shipping Policy.
5. Returns & Refunds
Eligibility for returns, refunds, or replacements must follow the guidelines in our Refund & Return Policy.
Due to the nature of perfume products, returns may be limited.
6. Intellectual Property
All content on this website, including:
- Text
- Images
- Logos
- Designs
…is the property of SerenityMists and protected by copyright laws.
You may not copy, reproduce, or distribute any content without permission.
7. Limitation of Liability
SerenityMists is not responsible for:
- Any damages from the use or inability to use our website
- Allergic reactions or misuse of products
- Third-party errors (shipping, payment processors, etc.)
Always perform a patch test before using any fragrance product.
8. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their content, policies, or actions.
9. Account Information
If you create an account:
- You are responsible for keeping login details secure.
- You agree to notify us immediately if you suspect unauthorized access.
10. Changes to Terms
We may update these Terms & Conditions at any time.
Updates will be posted on this page with an updated date.
Your continued use of the site means you accept the revised terms.
11. Contact Us
For questions about these Terms, contact us at:
